• Service Department

    We possess extensive expertise in the relevant areas and are happy to design individual technical solutions and integrate them into your systems. We also prepare condition reports with detailed photo documentation before any renovation or service contract is initiated.

    Routine service intervals extend machine life and minimise breakdowns. Our service department, with experience from the many machines we have operating throughout Scandinavia, possesses the knowledge that ensures our customers' machines always run optimally.

    The vast majority of problems with SMD soldering originate from the screening process. HIN Service naturally handles the installation of our printers, but is equally happy to assist with process optimisation of both new and old equipment.

    Our specialists have over 20 years of experience in the installation, commissioning, and optimisation of Pick & Place equipment. We have test equipment for calibrating the entire machine and offer access to a Hotline after the warranty period expires. In addition, we offer repair and service of Feeders.

    We offer to test and optimise the consumption of N2 applications. We also have expertise in flux cleaning systems, as well as their cleaning.

    HIN Service keeps customers updated with the latest hardware and software options.

  • HIN Service are specialists and certified in:

    • Board handling, Loader and Unloader from e.g. E-CUBE, ELECTRO DESIGN
    • Screen printers from SPEEDPRINT
    • Pick & Place from ESSEMTEC and JUKI
    • Reflow, from e.g. HELLER, SEHO and ESSEMTEC
    • Vapour phase, from ASSCON
    • Wave soldering / selective soldering, from e.g. SEHO and EBSO
    • Washing machines from Matthes.

    Our core competencies are: 

    • Annual or systematic maintenance of machines through individually designed service agreements
    • Preparation of condition reports with subsequent quotes for renovation or service
    • Ad-hoc tasks with error rectification starting within 24 hours
    • Relocation and commissioning of entire production lines
    • Collection of all data in a simple and secure CRM system, with error log and data registration
    • A thoroughly photographed and updated inventory system with the most commonly used spare parts in stock for direct same-day delivery

  • Technical Service

    Service is not a department… but an attitude

    Know-how and process knowledge are the entry points for many applications. HIN service is known for our strong competencies in precisely these areas. Our technicians are continuously updated on soldering processes and are trained in IPC-A-610 and J-STD-001, both at specialist level.

    • TPM – Total Production Management
    • Maintenance and service on line solutions
    • CRM system with registration of service intervals
    • Differentiated service agreements, tailored to customer needs
    • Online remote support
    • Cleaning of machine technical parts
    • Chain cleaning in special oven, as well as ultrasonic and ice cleaning
    • Local Feeder service
    • Ad-hoc service (breakdown), with 24-hour reaction
    • Advanced local warehouse system
    • Condition report
    • Process optimization and thermography
    • Setup and relocation of entire lines
    • Laser measurement equipment and relocation gear

  • Service Agreements

    Your benefits with a service agreement:

    • First in line for service in case of breakdown
    • Lower hourly cost price and 1-day service
    • Certified service engineers
    • Direct contact to machine supplier
    • Original spare parts
    • Member of the HIN group, where everything is registered in our CRM system, so the customer can get faster support
    • Direct support number: +45 2019 8040 or stk@hin.dk
    • Free transport throughout the service period. (DK customers only)
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